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View Full Version : Help w/ Alltel Cell Bill


sparkie
10-17-2005, 11:35 AM
Hi!

I got a problem:

Is there anyone out there that is good at getting businesses to donate services? :D My normally small Alltel Cell Phone Service bill is HUGE from being in the gulf coast. I usually talk about 250 minutes a month during daytime & less at night. BUT, during 15 days in gulf I racked up over 3,000 minutes!! And not for chit-chat reasons either. $650!! On day 3 of gulf tour I saw I was using alot of minutes so I did increase the bucket national plan I share w/ my dau to 3,000 but we (me) still used over 5,000 for the whole month. Yips!

I was given a toll-free # to call Alltel to request short-term donated service which I called once on the road somewhere between Beaumont, Tx & Lake Charles, La but I did not get a reply. I know they do donate service on occassion. BYW, Alltel service/reception is great, really. More at bottom....

Maybe you know someone who is good at this and can email a copy of this thread.

I did call Alltel this weekend and they did for me what they do for evacuees which is to subtract the overage ($400) & roam charges ($11). Very little roaming w/ Alltel throughout the whole US. It still is $250 w/ $52 in taxes.

I am not trying to gain financially from this volunteer project. I did have alot of expenses to go + no income from my normal job and still busy helping Livewire.fm and other pertaining to Katrina/Rita, and now possibly Wilma!

W/ Alltel in the past, I have traveled by car from Midwest to Cali and Dallas and always had good signal (except when in some mountains in Utah). I live in the country and signal good. I am surrounded my Nextel lovers and they do not get the signals I get & more expensive. I also could use my Alltel easily while in Gulf w/ numerous towers down except a patchy area between Cameron & Lake Charles.

I truly like and am happy w/ Alltel. But this current bill is hurting me.

Can anyone try to presuade Alltel to donate service to me for the near future? I would greatly appreciate it.

Thank you in advance for any assistance you can offer!

PM me if you have any ideas.

Sincerely,
Pam, Sparkie

statepalace
10-19-2005, 02:03 AM
well, you might, um, have had service "quirks" because you were calling from the hurricane area. maybe you did not, um, ahem, really use as many minutes as they claim. you might , um, ask them to take the, er, erronious minutes off of your bill. all they can say is no!

sparkie
10-27-2005, 12:00 PM
I did get them to remove the overage charges...so it now down to $250 for last month.